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- When will I receive my child support check?
Once the court or child support enforcement issues an order for support, it takes about four to six weeks for an employer to incorporate the order into their payroll cycle. The court encourages the absent parent to send in payments on his/her own during this period of time. Once the wage withholding is effective the employer must mail the payment in within 7 days of deducting from the employee’s pay check.
- How do I go about getting an increase/decrease in my child support?
To ask for an administrative review send your request in writing to your child support worker. If a change has occurred in his/her circumstances either party has a right to ask for an administrative modification hearing. CSEA administrative guidelines define a big change in circumstances as a 30% reduction/or increase in income for more than six months. However, either parent may file a motion directly with the court regardless of child support enforcement administrative guidelines. The court can recalculate the amount of support the other parent is required to pay.
- When does child support end?
In most cases, child support ends when your child reaches the age 18 and is no longer a full-time student at an accredited high school, but not to exceed the age of 19. This rule applies to all cases in Juvenile Court, and only applies on cases filed after January 1, 1998, in the Court of Domestic Relations.
Some exceptions follow:
Child support can continue:
For a disabled child who is still dependent, regardless of age.
Because you still owe an arrearage (delinquent support).
Child support can stop if:
- Your child marries before age 18
- Your child joins the armed forces
- Your child becomes self supporting before age 18
- Your child comes to live with you and you obtain legal custody
- You or your child dies
- Someone else adopts your child
- Child support may stop through actions taken by a court on your case.
 - Can taxes be intercepted to pay child support arrearages?
Yes, under tax offset, if your account is more than $500 in arrears and three months worth of support behind, and if the child is under 18 in the submittal year the case may be referred for tax offset. If child support enforcement has identified your case for tax offset the absent parent will receive a notification letter in October or early November. If money is due to the State for past public assistance the tax intercept will go to the State. If the absent parent should pay off the arrearage at any time after receiving the notification he/she is to contact child support enforcement in this regard. Due to the complexity of the Tax Intercept Program we may not be able to delete the case from the list.
Even though you may be paying an additional amount towards the arrearage this does not exempt you from tax offset program.
- There is a mistake in my account what can I do?
Request a payment history of your child support account. We encourage you to request a history every one or two years. It provides a record of your payments and should indicate any problems. To ask for a payment history you may call your child support worker. If you find a mistake after comparing the payment history to your records, supply the proof of payment to your child support worker to have your account adjusted to reflect the correct amount.
- What can I do if I do not agree with the outcome of a court hearing?
You have 14 days to file an objection to a court hearing. You must file objections at the Clerk of Courts Office to have the matter heard again by a different party.
- What can I do to obtain court ordered medical coverage for my child?
Child Support will direct an employer to add children to the responsible party's insurance when the following conditions are met:
- Child Support confirms that there is a court order to provide health insurance for the minor children.
- Child Support has confirmed the responsible party is employed at this place of business.
- Employer verifies that insurance is available and at group rates.
- Employer does not already cover the children.
- If an employer refuses to cooperate--or the responsible party switches jobs so often that he/she is not paying required child support and not providing medical insurance as ordered--then Child Support has no alternative but to file contempt charges in court.
- How do I change my address?
You may contact our office or provide written verification.
- How do I file for custody or visitation?
You must file your own motion with the Clerk of Courts because child support enforcement does not have the authority to make legal determinations. Custody and visitation are not determined by Ross County Child Support.
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